Mute Bank Announcement

Mute Bank announce a new relationship with Digital Stores Limited. Read on for more details.

Mute Bank Announcement

Mute Bank announce a new relationship with Digital Stores Limited (The company who run Recordstore.co.uk)

From 1st August there will be a few changes to Mute Bank, with our order fulfillment being outsourced to Digital Stores. For now, the current Mute Bank store will remain unchanged so as a user you will not experience any major changes and we will still bring you the same incentives, including exclusive items, competitions, special offers and lots more.

There will, however, be a delay in the dispatch of orders for a short period while our stock is being transferred to Digital Stores but we will work very hard to process the backlog of orders as soon as possible. This will affect orders placed from 25th July onwards with the status still displayed as ‘New’ or ‘Processing’ in your My Mute account. We apologise for any delays incurred and please ask you to be patient during this transitional period.

Mute are currently working with Digital Stores to create a brand new, exciting Mute Bank store which will include all the regular incentives plus a whole lot more, including being able to purchase chart formats on the day of release.

We will keep you informed of any future developments but in the meantime, the only changes you will experience ordering online will be the order fulfillment by Digital Stores.

Unfortunately until our new store is launched we are unable to take telephone calls on our hotline, so can you please place all orders online at http://www.mutebank.co.uk and send any queries to our usual email address at info@mutebank.co.uk. Alternatively you can get all the latest news on this site – www.mute.com.

We’d like to thank everybody who took the time to visit us at our office in London, but we regret Mute Bank will no longer be open to personal callers.

Thank you for your continued loyal support and we look forward to bringing you an even better Mute Bank very soon.

Thanks Jaffa!